Strategy

Much as it makes sense for any supplier to provide performance reports for the obligatory QBRs (quarterly business reviews), suppliers should not be the regulators of their own data. Especially when it comes to financial reporting. Over the last 20+ years, the move from in-house provision to outsourcing has taken control and visibility of this data away from the client. This is particularly true in our area of specialism; print procurement.

Lessons for the industry: marking your own homework

“We absolutely accept that self-monitoring is not helping to instil...

Shaw Trust Charity SuperMarkt

The third space in Retail: how Charities can win

There are endless reports on the state of the changing...

Calm store environments. Credit Ahead App

Does retail need a mood boost?

There is no doubt, the way we shop has changed....